Acrobat Sign - how to remove online document

[25210972erxb]

I used 'save a certify copy' function under E-sign, and realized a link was created for sharing. The doc has been uploaded online. 

I don't mean to upload to Cloud, is there any way i can delete the cloud data? 

[Meenakshi Negi]

Hi 25210972erxb,

Thank you for reaching out.

The document gets saved to the Acrobat Sign server when you select the 'Save a certified copy' option. If you wish to remove that, please use the following steps:

As you wish to delete the document from the Adobe Acrobat Sign account, please use the steps suggested in the following help document:

1. Open the link: https://adobe.ly/4mDI1MZ

2. Sign in using the Adobe ID and password.

3. Then click on the Profile icon and select Settings.

4. Go to E-Sign settings and click on Edit settings.

5. Go to the Privacy tab and search the document using the email address used in the transaction.

6. Now select the document from the list and click on the trash icon next to it.

That will permanently remove the document from the Acrobat Sign server.

Let us know if you do not find any option or experience any issues.

Thanks,

Meenakshi