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Adobe Acrobat Sign document not submitting

New Here ,
Nov 16, 2023 Nov 16, 2023

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After completing the document there is no option to submit. It can be downloaded, the downloaded document is clear of data. The only option is to print, complete and sign in pen. If the downloaded document retained the data, it could be emailed but that is not an option either. What is the fix?

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Send documents , Web forms

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Advisor ,
Nov 29, 2023 Nov 29, 2023

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What do you mean?  After completing signing or completing the process of requesting signatures?

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Adobe Employee ,
Dec 05, 2023 Dec 05, 2023

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Hi wantoroam,

 

Thank you for reaching out, and sorry about the delay in response.

 

Please ensure that all the required fields are filled. If that is not the case, and the issue occurs with a particular document, it might be created that way. Please check with the sender or owner of the document.

 

Let us know if you need any help.

 

Thanks,

Meenakshi

 

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