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Hi,
I am testing a fillable template on adobe sign. Suddenly, when completing the sender prefill portion, the program keeps redirecting me back to a previously completed sender prefill field. Then, it will not allow me to continue with the remainder of the sender prefill fields.
So far, I have done the following, to no avail:
Can anyone please offer some suggestions?
Thanks,
Lindsey
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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.
<moved from using the community>
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Hi blackbeltshaman,
Thank you for reaching out.
Would you mind sharing more information on this?
Are you using the Adobe Acrobat Sign template?
It would be helpful if you could share the screen recording.
Thanks,
Meenakshi