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Adobe Sign - Could not send - you are not authorized to send documents for signature

New Here ,
Aug 17, 2023 Aug 17, 2023

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We are having issues with adobe application not being able to send documents. 

The error message: Adobe Sign you are not authorized to send documents for signature. 

 

  1. Signed out - signed back in 
  2. Removed application - added back in. 
  3. able to login and select E-signature - unable to send as this error comes up: you are not authorized to send documents for signature
  4. Documents can be sent via Web version on adobe. 

 

This is happning to more then one user. Why is Esign so flacky?

 

Any help please

 

TOPICS
Adobe Sign forms , Product information , SharePoint and Salesforce integration

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Advisor ,
Aug 17, 2023 Aug 17, 2023

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Are you using Acrobat Sign or Acrobat Pro?

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