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Adobe Sign - Done everything but cannot get signed copy back

New Here ,
Apr 12, 2018 Apr 12, 2018

Just trying to implement signing of PDF documents via e-signature under a controlled environment.

I think we did everything:

  • We created a fillable and with signature required PDF form using Adobe Acrobat
  • Got Trial version of Above Sign
  • Have a Adobe account
  • Used Adobe Sign to send document for filled and signed PDF to another_person via email
  • Document shows on Manage tab as sent for signature in Adobe Sign
  • another_person received email with link and downloaded PDF document
  • another_person opened PDF document using Acrobat Reader DC
  • another_person filled and signed PDF document
  • another_person saved the PDF document

  • Now comes the problem: How does another_person get that filled and signed document back 2to the original user's Adobe Sign.

I am missing something here.

Thanks for any help

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