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Adobe Sign: Getting error "AGREEMENT_NOT_EXPOSED" while try to get signingUrls!!

Explorer ,
Jul 31, 2023 Jul 31, 2023

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Hi Team,

 

We are encountering below error intermittently while querying /agreements/{agreements _id}/signingUrls” API just after creation of Agreement using “/agreements” API.

Error: {"code":"AGREEMENT_NOT_EXPOSED","message":"The agreement has not yet been exposed to the requested participant"}

 

Currently we need to apply a wait of (~400ms) in our code before calling the Sign URL API (/agreements/{agreements _id}/signingUrls/) to get the signing url.

 

Is there any way we can mitigate this error without adding a wait period between the 2 API calls?

 

 

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Adobe Employee ,
Jul 31, 2023 Jul 31, 2023

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Hi Vishal30347527d76p,

 

Thank you for reaching out.

 

It seems that you are using the Adobe Sign Enterprise plan. If you have an integration-related question, the experts can best answer it. I suggest you, please get in touch with our Adobe Sign Enterprise support team to get the correct information about this. You may contact them using the steps in the following help document: https://helpx.adobe.com/sign/using/adobesign-support-resources.html.

You may also refer to the following help document for more information on Acrobat Sign Integration: https://helpx.adobe.com/sign/integrations/home.html

 

Thanks,

Meenakshi

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New Here ,
Sep 01, 2023 Sep 01, 2023

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@Vishal30347527d76p, I'm facing same issue. I would like to hear if you have found any workaround for this.

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Explorer ,
Sep 01, 2023 Sep 01, 2023

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Suggetion : Get the url until you do not receive the error message.  Given the time may not be consistent, this would be a way to continue to try to pull the url,  You might display an hour glass, spinner, etc. letting the user know the page is going to render. 

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