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Adobe Sign is not sending the email

New Here ,
Mar 27, 2022 Mar 27, 2022

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Hello, 

 

I am having problem with the agreements for signature. I am able to upload the document and send the request for the agreement and receive successful responce with the agreement id. However, the email is never sent, and when I try to open it from document in progress in my account it shows this message:

 
The document is not yet available or will have no pages to view.
 
and the status on the left side is shown as: 
Status: Documents not yet processed
 
Does any one have a solution for this problem?
 
Thank you.

 

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