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Adobe Sign not relating to Account/Opportunity in Salesforce Lightning

New Here ,
Jul 26, 2021 Jul 26, 2021

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When trying to create an Agreement from Account Object's related list, from Salesforce Lightning, the corresponding Account Name does not get populated. 

Shilpa0D45_1-1627359220664.png

 

Whereas, while trying the same with Salesforce Classic, I am able to see the Account Name gets populated automatically.

 

Shilpa0D45_2-1627359433288.png

Can someone clarify why this is happening?

 

I would also like to understand if it is possible to populate the corresponding related Account, when trying to create an agreement for a particular opportunity. 

 

Shilpa0D45_0-1627361649132.png

Thanks in advance.

TOPICS
Adobe Sign forms , User interface issues

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