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4

Adobe Sign Power Automate Send For Signature No Email Is Sent

Community Beginner ,
Mar 09, 2024 Mar 09, 2024

Using Adobe Sign Enterprise License to set up Power Automate flow to send a file for signature. the flow completes successfully, but no email is sent out. Is there a way to see a queue to determine why the email wasn't sent? I am following the Adobe documentation.

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How to sign
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correct answers 1 Correct answer

Community Beginner , Mar 09, 2024 Mar 09, 2024

I figured it out. Since I am an Adobe Sign Admin, I did not get the email. It shows up in the Adobe Sign Manage interface for to approve. If I change my workflow and send it to a different email address, the email is successfully sent out. 

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Community Beginner ,
Mar 09, 2024 Mar 09, 2024

I managed to find the Adobe Sign Management Interface and can see the requests I sent. I still don't understand why I never received the email though. Is there a dependancy on the recipient to have the Adobe Acrobat Sign application installed on their machine to access their signature requests? 

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Community Beginner ,
Mar 09, 2024 Mar 09, 2024
LATEST

I figured it out. Since I am an Adobe Sign Admin, I did not get the email. It shows up in the Adobe Sign Manage interface for to approve. If I change my workflow and send it to a different email address, the email is successfully sent out. 

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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