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Adobe Sign Problem with fields

Community Beginner ,
Mar 05, 2024 Mar 05, 2024

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Hello, I have problems with forms that I send for signature.

The multi-line text fields are converted to single lines and only part of the text is visible.

What can I do? I need multi-line text fields in the form so that the customer can fill them in.

Thank you for your help
Danny

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Adobe Employee ,
Mar 06, 2024 Mar 06, 2024

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Hi DannyNo,

 

Thank you for reaching out.

 

Could you please let us know how the PDF form was created and sent for siganture?

It would be helpful if you could share the screenshots of how the text in the form field appears. Also, if the document is filled or still needs to be completed.

 

Thanks,

Meenakshi

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Community Beginner ,
Mar 06, 2024 Mar 06, 2024

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Hi,

 

I will be back on my PC on Friday. I will post Screenshots then.

 

I created the form with libre Office and saved as Pdf. In Adobe it was working fine until I sent it for Signature.

 

Then I tried to delete one of the form fields and inserted a new one directly in Adobe.

 

Same behaviour after adobe uploaded it to the Signature server.

 

Danny

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Community Beginner ,
Mar 09, 2024 Mar 09, 2024

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Attached are a few screenshots. I think the main issue is that there are no multi-line fields in forms prepared for signatures.

I don't see a way to insert one after opening the signature field.

Already created multi-line fields are formatted into single-line ones, and the text is lost. Is there an option?

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Community Beginner ,
Mar 11, 2024 Mar 11, 2024

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Hello, any news on this? This is really important for forms.

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