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Adobe Sign - sending multiple documents at once for digital signature

New Here ,
Nov 03, 2021 Nov 03, 2021

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Hi, I'm looking to send multiple files at once (which need to be seperated). The documents however all need to be signed with a digital signature (eID or ItsMe). Now I get an error that it is not possible to have two digital signature fields for the same person. Is there a possibility to do so?

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Community Expert ,
Nov 03, 2021 Nov 03, 2021

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Moving thread to the Adobe Sign forum from Using the Community

 

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Adobe Employee ,
Nov 03, 2021 Nov 03, 2021

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If these files need to be treated seperatedly, then you need to create a seperate transaction for each document.

 

If using multiple documents in a single Sign transaction, Sign will combine them into a single document. 

Per transaction and per participant you can have only one digital signature field, as the digital cert based signature will apply against the combined document. Seperating the combined document after signing would therefore invalidate any digital certifcate if that were possible,

You can supplment the digital signature field with a number of regular (elctronic) signature fields tough.

 

However if the main goal is to keep the files seperate, then you need to use a transaction per file. 

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New Here ,
Nov 30, 2021 Nov 30, 2021

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Thank you for your reply. I understand that this is not possible.

Istn't there however a possibility to send one mail with multiple documents to sign by multiple people.

We want to sent documents out to future employees, but for archiving purposes they need to be saved individually. In the current situation, we need to send out an email each time the seperate documents needs to be signed and we would like to avoid that, sending it all in 1 email.

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