I'm logged in to all Adobe programs via my CC account I have for my business. Whenever I send documents for signature, the confirmation emails and updates go to my personal email address, which I have removed as a backup email (thinking this was the problem). Adobe help chat confirms that this email address that I've removed is no longer registered with Adobe at all, but I continue to receive updates.
In addition, after removing that email address as secondary email from my account, the majority of my documents have disappeared from my dashboard, and now it shows I have 0 documents waiting for signature, when in fact I know I have several. Chat support is useless. I've gone through every setting I can think of but nothing is working.
Does anyone have any suggestions - or perhaps someone else has also had this issue?
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