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Adobe Sign signature field missing

New Here ,
May 21, 2022 May 21, 2022

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Bonjour,

mon abonnement adobe acrobat pro comprend les outils PDF et de signature électronique. Le site d'Adobe confirme que j'ai droit à toutes les fonctions.

Sauf que quand j'utilise la détection automatique des champs, il me manque des fonctions.

Si on regarde cette page https://helpx.adobe.com/fr/sign/using/automatic-field-detection.html,

la vidéo montre que 5 possibilités existent dans la fonction "signature fields" / "champs de signature" : signature / signature, digital signature / signature numérique, initials/initiales, signature block/bloc de signature, stamp/tampon. Sauf que ma version ne me donne que 4 possibilités  signature / signature, initials/initiales, signature block/bloc de signature, stamp/tampon.

Impossible de pouvoir ajouter un champ "signature numérique".

Comment faire, car apparemment, adobe m'a configuré une version réduite alors que j'ai droit à la totale. Voici une copie d'écran de la colonne de droite faisant apparaître les fonctions.  merci par avance de votre aide

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Adobe Sign forms , Product information , Send documents

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New Here ,
May 21, 2022 May 21, 2022

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C'est encore moi. J'ai cherché en anglais et j'ai trouvé ici : https://community.adobe.com/t5/adobe-acrobat-sign-discussions/cannot-digitally-sign-with-adobe-sign/.... Ce serait bien de conserver ma demande en français, car j'avais recherché uniquement dans ma langue. merci à tous

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Adobe Employee ,
May 30, 2022 May 30, 2022

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Hi Estel

 

Sorry for the delay in response.

 

It seems that you have already found your answer. The Digital signature was not enabled by default. However, you may enable or disable those settings anytime you wish.

When you say, "It would be nice to keep my application in French," are you referring to changing the application language to French? 

We have checked your account and see that you have an Acrobat Pro DC subscription which includes Acrobat Sign Individual plan. The feature to change the application language is not available for that plan.

 

Let us know if you have any questions.

 

Thanks,

Meenakshi

 

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