Adobe Sign - Small Business - USERS

[iain_maclean]

Hi ive just purchased this product whuch gives 1 licence and 9 users. I have set up the account with 6 users each with their own work email addresses.

However, I would not appear able to allocate the product against each user as it says the licence is used (by me as the adminstrator)- so it appears as though all users within my organisation will need to use the admin/licence email address rather than their own. Does this seem correct?

I thought that having 9 users agsinst 1 licence would mean that each users could use the product by using their own work email address ?

[mariahweyne]

Just to make sure - did you purchase 1 named license or 9?  Each named license can only be used by 1 person.  

[iain_maclean]

Thanks for this. Yes it was only 1 licence but the Adobe site says that 1 licence is for 1-9users. So I presumed that the 1 licence would allow 9 people in the organisation to use this licence (as users) separately??

[mariahweyne]

No, 1-9 user refers to the price level.  Each license can only be used by 1 person unless you purchase transactions which has unlimited users.