• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe Sign

New Here ,
Sep 08, 2018 Sep 08, 2018

Copy link to clipboard

Copied

I recently installed creative cloud all apps which includes Adobe Acrobat Pro DC.  I am not able to use send for signature.  It keeps asking me to upgrade and then when I click upgrade it says start now.  When I click start now it takes me back to upgrade.  I'm pulling my hair out and I have a document I MUST get out to be signed.  Please help!

Views

901

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Sep 17, 2018 Sep 17, 2018

Hey Suzdaniels,

We apologize for the delay in response to your query. And really sorry to hear about the frustrating experience.

With the Adobe Acrobat DC subscription, you do get the Adobe Sign individual service so you should be able to access "Send For Signature" feature. 

  • However, if it doesn't let you access the service then you may check the exact version of the application you are working on? Whether its Adobe Reader DC or Acrobat DC.

Open Acrobat >Help>About Acrobat

  • Or you can check the ex
...

Votes

Translate

Translate
Adobe Employee ,
Sep 17, 2018 Sep 17, 2018

Copy link to clipboard

Copied

Hey Suzdaniels,

We apologize for the delay in response to your query. And really sorry to hear about the frustrating experience.

With the Adobe Acrobat DC subscription, you do get the Adobe Sign individual service so you should be able to access "Send For Signature" feature. 

  • However, if it doesn't let you access the service then you may check the exact version of the application you are working on? Whether its Adobe Reader DC or Acrobat DC.

Open Acrobat >Help>About Acrobat

  • Or you can check the exact name of the app at upper left hand corner. Does it says Adobe Acrobat DC  (as shown in picture below)or Adobe Reader DC?

Regards,

Akanchha

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 19, 2021 Jan 19, 2021

Copy link to clipboard

Copied

LATEST

I am gettign this same issue. I cant use to request signature feature which I thought came with Adobe Acrobat Pro DC... It tells me to upgrade to use this feature. Very frustrating.

Below picture is the version I am on trial with. Is it possible I cant access it because I am still on trial? Im scared to subscribe because the main reason I want this version is to request signatures which doesnt seem to be something I can do with Adobe Acrobat Pro DC unless I 'upgrade'  and pay for adobe sign.

Shannon5C52_0-1611079099974.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines