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AdobeSign and digital signatures (Nordic BankID-solution)

New Here ,
Sep 14, 2022 Sep 14, 2022

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I am managing contracts for a group of companies, using AdobeSign for signing contracts and other agreements.

 

 

IQuite frequently, when using Digital signature  ( Norwegian BankID, provided by Adobes partner),  I keep getting this message, translated to English for this post:  

 

"We cannot create the agreement (name) due to a timeout.
This may be a temporary problem, but please go to our online customer support system if you have tried to create the agreement more than once with the same document."

 

The signing process is then cancelled, and messages sendt everybody involved. I must then start the whole process form the start

Anybody experiencing the same issues, and/or have a solution to this?

 

Regards

KnutO.

TOPICS
Adobe Sign forms , How to sign , User interface issues

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