All docs sent for signature are going to recipient's junk mail folder

[jennifers53632328]

Hello Meenakshi,

We are also have issues with echosign@echosign.com emails being sent to the Junk folder? What am I missing?

Thanks in Advance,

Arthur

[Meenakshi Negi]

Hi Arthur,

If the emails are going to the junk folder, I would suggest you contact support team to get this resolved.

I have sent you a private message with contact details.

Please check your inbox and refer the steps provided there.

Let us know if you need any help.

Regards,

Meenakshi