• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Attaching a filled out PDF in Adobe Sign - losing fields

New Here ,
Jun 20, 2024 Jun 20, 2024

Copy link to clipboard

Copied

When attaching a filled out PDF with electronic signature to a document in Adobe Sign, the next reviewer can see the attachment and see the electronic signature, but all the fields are now empty.

TOPICS
Adobe Sign forms , Web forms

Views

62

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 01, 2024 Jul 01, 2024

Copy link to clipboard

Copied

LATEST

Hi Lisa38164365c3ri,

 

Thank you for reaching out.

 

Please let us know if you are sending the document for signature. If yes, how are you attaching the file to the document?

It seems you are just adding the file to the document ready to be selected. If that is the case, ensure you select the option to keep the prefilled information saved in the file.

 

 If you can share the steps used to attach the document, it will help us to provide you with the correct information.

 

Let us know if the issue is resolved.

 

Thanks,

Meenakshi

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines