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Audit report timezone not correct

New Here ,
Jan 09, 2019 Jan 09, 2019

In my profile I set timezone -5h but when I export audit report, the time is in GMT.  Whats the problem?  How I resolve it?

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correct answers 1 Correct answer

Adobe Employee , Jan 14, 2019 Jan 14, 2019

Greetings!

With the December release, the Audit report was changed for the team, individual, and free tiers of service.

One of the changes to the format of the audit report was to establish the time zone as GMT.

The details of the December update can be found here.

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Adobe Employee ,
Jan 10, 2019 Jan 10, 2019

Hi Mikeccw,

The change in timezone will be effective on the documents that you had sent after making the changes.

If you are exporting report for the document that you had sent before making the changes, it will showtime format set that time.

Hope that answers your query.

Let us know if you have any questions.

Regards,

Meenakshi

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New Here ,
Jan 10, 2019 Jan 10, 2019

I never make changes about the timezone.  If you have email I can send to you screenshots.  This morning I have a lot of reports and I have the same probiem.

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Adobe Employee ,
Jan 14, 2019 Jan 14, 2019

Hi Mikeccw,

Sorry as I did not understand your query.

As you have mentioned, you have never changed the time zone and it was set as -5h.

However, the reports come in GMT time format. Is that correct?

Could you please confirm if these documents were created and sent by you?

If not, try once to export the audit report for the document that you had created and sent for the signature.

Check if you get the same time format.

Let us know how it goes.

Regards,

Meenakshi

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Adobe Employee ,
Jan 14, 2019 Jan 14, 2019

Greetings!

With the December release, the Audit report was changed for the team, individual, and free tiers of service.

One of the changes to the format of the audit report was to establish the time zone as GMT.

The details of the December update can be found here.

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New Here ,
Jun 06, 2023 Jun 06, 2023
LATEST

How to resolve the GMT

 

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