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Automatic Status Updates working in Salesforce Production instance but not in Sandboxes

New Here ,
Oct 05, 2016 Oct 05, 2016

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I have tried to re-enable Automatic Status Updates in two different sandboxes and are running into credential issues for each. I am using a username specific to the particular sandbox with the correct suffix and correct password and am receiving incorrect username/password errors. Attempting to enable status updates with a production login results in an incorrect organization error. Is there currently an issue with this? Any help would be appreciated. Thanks

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correct answers 1 Correct answer

Adobe Employee , Oct 06, 2016 Oct 06, 2016

Hi Harrison,

Fix has been deployed to our production servers and you should not face any issues now. Please feel free to share any new issue that you see.

Thanks

Sameer Puri

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Adobe Employee ,
Oct 06, 2016 Oct 06, 2016

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Hi Harrison,

We have identified the root cause of the problem and working to deploy the fix sometime soon. Please stay tuned for updates on the same.

Thanks

Sameer Puri

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Adobe Employee ,
Oct 06, 2016 Oct 06, 2016

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Hi Harrison,

Fix has been deployed to our production servers and you should not face any issues now. Please feel free to share any new issue that you see.

Thanks

Sameer Puri

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New Here ,
Apr 05, 2018 Apr 05, 2018

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Has the fix been reverted, I cannot enable automatic status updates in my sandbox.

case: 540311

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New Here ,
Dec 30, 2020 Dec 30, 2020

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Same issue here. Unable to make the automatic status updates to work in a dev sandbox. Please fix this! 

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New Here ,
Jun 18, 2021 Jun 18, 2021

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LATEST

Same Issue. Not able to Enable Automatic Status Updates in Sandbox. It's navigating to Production URL

Jyothi5F9F_0-1624051909029.png

 

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