Can a user name be edited?

[d0Ryan]

I have run in to instances where a user needs to change the name that displays with their documents (such as when a division name changes) while the email linked to the account remains the same.

I have found no way to disable a user account and then create a new one using the same email but an updated name.

[SimonATS · Accepted solution]

the user in question can login and update their preferences which included their name.

as an admin you can do this via the bulk update user feature and do this via a csv file:

http://helpx.adobe.com/echosign/kb/description-userid-statuses1.html