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Can I change the e-mail address on my adobe sign account?

New Here ,
Aug 09, 2016 Aug 09, 2016

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I was only trialing adobe sign for our installation administrator. I do not wish to use this programme, is there a way of changing the e-mail address on the account? Louise.

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Adobe Employee , Aug 15, 2016 Aug 15, 2016

Hello Louise,

You can change the email address of your account by hovering mouse over your name on top right in Adobe Sign and click My Profile. Then, you can click "Change email address" and provide new one and save.

Let me know if that helps!

-Rijul

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Community Expert ,
Aug 09, 2016 Aug 09, 2016

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I don't think you can - you have to change accounts.

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist

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LEGEND ,
Aug 13, 2016 Aug 13, 2016

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If it is an enterprise account, the admin should be able to remove the account from the system. If you do not wish to use the program, why do you care if there is an an account that you do t use? Your admin may care as they may pay for a set number of accounts. Your admin can contact Adobe Sign support for help in removing the account. There is nothing a user can do.

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Adobe Employee ,
Aug 15, 2016 Aug 15, 2016

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Hello Louise,

You can change the email address of your account by hovering mouse over your name on top right in Adobe Sign and click My Profile. Then, you can click "Change email address" and provide new one and save.

Let me know if that helps!

-Rijul

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New Here ,
Nov 17, 2016 Nov 17, 2016

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Hi Rijul, I have looked at this and there isn't an option to change my email address?

Please advise

Regards

Bryan

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New Here ,
Aug 23, 2021 Aug 23, 2021

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My emails are continuing to go to my old email even though I have changed my profile email. Can anyone actually provide a working response to this please?

 

Thank you

 

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