Can I get a signed HIPAA Business Associate Agreement (BAA)?

[edwardg16024305]

HIPAA requires business associates to enter signed agreements with covered entities. In order for me to use Echo Sign for the storage of medical information, I need a signed HIPAA BAA. Does Adobe offer to sign a BAA?

[SimonATS · Accepted solution]

Please log a case with Support for this request.

[Guest]

it would be very helpful for others exploring these issues to have a direct answer,

Will Adobe sign a BAA for Document cloud?

followed support links and the support options state: forums only

[danal7877844]

I need a signed HIPPA Business Associate agreement as well. How do I get this?

[ceim12578710]

I contacted Adobe support and they told me Adobe signed a BAA with Adobe Sign, therefore Adobe is HIPAA complaint. I tried to explain that I needed a BAA signed between my medical group and Adobe Sign/Adobe and they told me "There is no need to do anything its already BAA certified." I explained to them that, that answer did not really solve my issue and they told me "Adobe have already sign an agreement with BAA." SMH

I don't think they understand what I am asking for... I am planning to cancel my account and use an alternate service for my medical practice.

[Ruth8117]

We've had this exact issue with Adobe and also had to seek another source. I bet Adobe would make a much bigger profit if they would simply offer the BAA. 

[Eneko de Marcos]

BAA is offered only under Adobe Sign Enterprise plan, if you have any other type of account you will have to upgrade. Once upgraded BAA can be requested. 

[Sabrina218288134s17]

That is ridiculous. I am a single person private buisness. I don't need enterprise! Who can I talk to about changing this? 

[Raymond33018733fesh]

It sounds like Adobe does not understand the HIPAA regulation at all. Probably best for Covered Entities to avoid your services for anything involving PHI.