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Can I have a signer upload multiple attachements?

New Here ,
Dec 15, 2022 Dec 15, 2022

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Hello, I am a new Adobe Sign user and and working on creating electonic onboarding packets.  I would like to give my signers the option to attach multiple documents to a packet but, so far, I've received signed agreements back and only one file attachment is showing up even in cases where the recipient/signer reports including multiple documents.  Am I missing something with the software?  Is this a user issue either on my part or on the part of the signer?

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Adobe Sign forms , How to sign , Product information , Send documents

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Adobe Employee ,
Jan 02, 2023 Jan 02, 2023

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Hi Jonathan270459332472,

 

Thank you for reaching out, and sorry about the delay in response.

 

If you have added a single attachment field, the recipient can only attach a single document. It is not possible to attach multiple documents in a single field. 

You may ask the signer either to combine the document into a single file or you will need to add more attachment fields to the agreement.

For more information on the attachment field, refer to the following help page: https://helpx.adobe.com/sign/using/field-types.html.

 

Let us know if you have any questions.

 

Thanks,

Meenakshi

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