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CAN'T REQUEST E-SIGNATURES = AUTHENTICATION FAILED

New Here ,
Jun 25, 2024 Jun 25, 2024

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BONJOUT 

 

 

JE NE PEUX PAS DEMANDER DES SIGNATURES ELECTRONIQUES = ECHEC DE L'AUTHENTIFICATION 

 

QUE FAIRE ?!

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Community Expert ,
Jun 25, 2024 Jun 25, 2024

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Bonjour

 

La première chose à faire est de donner plus de détails car en l'état seul un devin pourrait vous répondre.

Logiciel utilisé, version, système utilisé, processus utilisé et une capture d'écran du message d'erreur.

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Adobe Employee ,
Jun 25, 2024 Jun 25, 2024

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Hi LES VOILES BLEUES,

 

Thank you for reaching out.

 

Please send a private message with your Adobe ID (email address). We will then check the account settings to determine the root cause of the issue.

You may initiate a private message using the envelope icon at the top right corner of this community page.

 

Thanks,

Meenakshi

 

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