Cannot delete webhook - button not present

[Neha35394704x6tq]

Cannot find delete buttons on webhooks page on Acrobat Sign - all are inactive

[Neha35394704x6tq]

[Meenakshi Negi]

Hi Neha35394704x6tq,

Thank you for reaching out.

Please refer to the information in the following help document related to Webhooks: https://adobe.ly/41Sr1KC and https://adobe.ly/41RQqUG. Check if this helps. 

We have checked that you are using the Acrobat Sign Developer service, so we are moving this thread to the Acrobat Sign Developer board for visibility.

If you have an integration-related question, the experts can best answer it. With the developer account, you may also contact the pre-sales team. They will be able to provide you the pre-sales technical assistance and share the correct information.
Please refer to the following link to contact them: https://www.adobe.com/acrobat/business/pricing/plans.html. You may use the Contact Us button for Adobe Sign Solutions under the team tab.

Thanks,

Meenakshi

[Neha35394704x6tq]

https://adobe.ly/3DCquVf is giving 404 error

[Meenakshi Negi]

Hi Neha35394704x6tq,

Sorry about the delay in response.

Please use the following link: https://adobe.ly/4jacTDf. 

Thanks,

Meenakshi

[atsmusz_as_dsEng]

Hi @Neha35394704x6tq 

In this case, my guess is that you created these webhooks using the API? If your webhooks were created via an API call, you must do the "clean-up" to remove them using an access token from that same API application or integration key. 

Best regards,