Cannot replace the recipient email

[default4108luyv0jp4]

Hi, I have already sent out the contract and got it signed by two recipients. For third one I've put in the wrong email. Now I cannot change it - I am following the guidelines: https://helpx.adobe.com/sign/using/replace-signer.html, but the change is declined (in the att. screenshot). It says:The account administrator does not allow assignment to this person.

But I am the account administrator.

Can you help?

[Katie21825655eb6i]

It could be related to Limited Document Visibility https://helpx.adobe.com/in/sign/using/limited-document-visibility.html

Can I replace a recipient?
Replacing a recipient works the same as normal with one exception:

The Sender of the agreement may not replace themselves when they are a listed recipient with a non-signing role, and Signers and CCs in my account will see all files is disabled