Cannot sign into Adobe Sign

[MrBettsy]

Cannot sign into adobe sign - it redirects to another company that is no longer licensed.

[mariahweyne]

Can you post a screenshot  of the error, if  any?

[MrBettsy]

Thanks - attached the screenshots. Issue is the other company has no licenses and no more administrators. It is dormant.

[mariahweyne]

You have an entitlement issue.  You need to contact Adobe Chat and have them archive your account.

Use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=auto

Open in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.