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cant sign documents in "waiting for you" in the app

bobl59683714
New Here ,
Dec 06, 2018 Dec 06, 2018

I have done an in person signing, the documents have dropped into "waiting for you"  but the app wont let me sign them i.e. signature box wont appear. When I log in via browser the signature box activates and I can sign them (but I dont want too - I want to use the app!) - help anyone???

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