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changing the request for signature email template

New Here ,
Feb 12, 2024 Feb 12, 2024

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We are creating forms for a number of different departments - but the webform shows the creator's name as the requestor -  and as the creator - we get the emails when complete.   How do you change the body of the email to a generic (or none at all and just have the form name ) and how do you block the emails to the creator on a webform. 

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Adobe Employee ,
Apr 05, 2024 Apr 05, 2024

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Hi SCCLynn,

 

Thank you for reaching out, and sorry about the delay in response.

 

If the form/ web form is created and sent by the creator account, it will be received in the same account. Also, the email will show the account address from which it was sent. This is the designed behavior. You may share the form template with the person required to receive the completed document. You may refer to the following help page on creating and managing templates: https://helpx.adobe.com/sign/using/create-document-template.html

 

Let us know if you have any questions.

 

Thanks,

Meenakshi

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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New Here ,
Apr 05, 2024 Apr 05, 2024

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Hello MeenakshiNegi

We would like to change the body of the notification email "please sign"
As we are creating web forms for other departments - we do not want to receive the completed forms. It seems the only way to create a generic department user for each department .

Thanks

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