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Cookie popup repeatedly opening in AdobeSign

New Here ,
Aug 18, 2020 Aug 18, 2020

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Good morning folks,

 

When I sign into AdobeSign, I am greeted with a large popup at the bottom of the screen asking me to personalise or enable all cookies. Regardless of which option I choose, I initially get a message saying 'We have saved your settings', but as soon as the page refreshes or I go to the next step of a process, the pop-up returns.

 

Besides being distracting, the main challenge is that it is so large it blocks options when you are trying to set fields to send out an agreement.

How might I make it go away?

 

Many thanks,

Clare

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User interface issues

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New Here ,
Jan 06, 2022 Jan 06, 2022

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I have the same problem. Is there a solution?

 

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