Create Widget - You are not authorized to send documents for signature.

[america_s_chrisc84482263]

When trying to create a widget, I'm getting the following error.  You are not authorized to send documents for signature. Please contact your account administrator.

We've been a customer for years.  I tried to "upgrade" thinking that might be the issue, but that didn't help.

Any ideas?

Thanks,

[AadeshSingh · Accepted solution]

Hi america​,

I see that you hold an Adobe Sign Individual account. Please be informed Widget feature is only available in Adobe Sign Business & Enterprise account.

You can contact our Sales team on the number mentioned in the below link for the upgrade:

-Adobe Sign plans for individuals and businesses | Adobe Document Cloud 

Regards,

Aadesh