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Date issue on Word document sent for signing

Explorer ,
Feb 17, 2024 Feb 17, 2024

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I have a MS Word document (letter) which has a date 'field' so the date is correct to my local time. I can see the document date is correct when I prepare it.

But when I add this Word document to the documents for signing, the date changes by a day. Presumably it is resetting to a date somewhere in Adobe systems.

I'm in Sydney Australia, can we please get a fix for this?

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Adobe Sign forms , Manage documents

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Adobe Employee ,
Apr 01, 2024 Apr 01, 2024

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Hi Vicki Carlisle,

 

Thank you for reaching out.

 

Could you please let us know if the date in the field changes automatically when uploadingthe document? Is the date prefilled? Did you check if the issue occurs with particular document or with all?

 

Please check what happens when you fill the date after uploading the document.  

Let us know how it goes.

 

Thanks,

Meenakshi

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