Delete Library Template creator no longer with the company

[taressaf74]

Need to update/delete documents from Library templates for creator's who are no longer with the company

[Rijul Raj Khurana · Accepted solution]

Hi Taressa,

As an account admin, you can access the user's account who is no longer with company and below is the documentation for reference:

Gain access to user accounts | Adobe eSign services

Regards,

-Rijul

[taressaf74]

Thanks for the response but i continue to get an error message "Failed to process row #1 - New email address already exists.