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Disable Replaced Signature Email

New Here ,
Jul 25, 2024 Jul 25, 2024

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I would like to disable the email that gets sent to the original signer when their email is replaced on an agreement.


Currently its set to send an email [Account email address] has asked [New email address] to replace you as a signer of [Agreement Name]


Is there any way to turn this off?

 

TIA!

 

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Adobe Sign forms

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Adobe Employee ,
Dec 01, 2024 Dec 01, 2024

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Hi caringh57146624,

 

Thank you for reaching out, and sorry about the delay in response.

 

If you are still looking for information on this, please confirm who received the email. It would be helpful if you could share the screenshot of what is happening. It will help us understand the workflow, and we can share the correct information.

 

Thanks,

Meenakshi

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