Document Path Not Valid

[ScottGrant]

I am using the acrobat reader app on my iPad Air to fill in a form which once complete I then use the share button and open in echosign. Having selected "sign in person" and filled out the appropriate details on the form I then press "Sign Now". After a few seconds I am prompted to pass the device to the signer. pressing "OK" on this prompt box then brings up the message "Document Path Not Valid".

Anybody have any ideas?

[MichaelKazlow]

Moved to https://forums.adobe.com/community/adobe_reader_forums/ios

[MobileDeveloperCK]

Scott,

So you filled the PDF form in Adobe Reader, tapped the Share button, and selected "Open In..." to open the PDF form in EchoSign.

Which app is showing the error message "Document Path Not Valid"?  Adobe Reader or EchoSign?

If EchoSign is the app showing the error message, I will move this post to the EchoSign user forum.

It looks like someone else reported the same problem in the EchoSign forum.

document path is not valid??

Unfortunately, no answer was provided. But you will have a better chance of getting an answer in the EchoSign forum.

[MobileDeveloperCK]

[moved to the Adobe EchoSign forum]

[MobileDeveloperCK · Accepted solution]

Scott,

A developer from the EchoSign mobile team said that this error message is displayed when the EchoSign mobile app is not able to download the agreement from the server for some reason.

Would you provide more information about the problem? 

• Do you have the problem with any forms or just the particular form?
• How often does the problem occur?
• Do you know the steps to reproduce the problem?

With your help, we should be able to reproduce the problem and fix it in a future release of the EchoSign mobile app.  Thank you.