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12

Drop-Down field keeps changing upon submission....

Community Beginner ,
Nov 06, 2023 Nov 06, 2023

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Hello, I am trying to incorporate an Adobe webform into the quality management system for our business....

 

Long story short is that a drop-down field for 'Non-Conformance Type' keeps changing upon submission of the webform. I cannot have this field be incorrectly submitted.

 

In looking through here for a solution I find some suggestions to check commit to selected value immediately, or to make sure the field is not calculated.

 

I had both of these options selected on the .pdf I used to create the webform, but I do not see where to change these options in the webform editor itself. The edit options on the webform are not as advanced as in the editor beforehand. Am I missing something? Why does my drop-down continue to submit as a value I am not selecting?

 

Here is the link to my form.

 

https://na4.documents.adobe.com/public/esign?tsid=CBFCIBAA3AAABLblqZhAZrRq5bboZ6yY9QnFJRgP8vq2hmtlk5... 

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Adobe Sign forms , Web forms

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Community Beginner ,
Nov 06, 2023 Nov 06, 2023

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Community Beginner ,
Nov 06, 2023 Nov 06, 2023

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Here are some snippets to show what is happening - no matter what I choose in this drop-down box, what is submitted is 'Kit Discrepancy', which is not even the default option for the drop-down box... 

 

Thomas3301569868nh_0-1699314202871.png

Thomas3301569868nh_1-1699314237267.png

 

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Community Expert ,
Nov 06, 2023 Nov 06, 2023

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[Question moved to the Acrobat Sign forum]

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Adobe Employee ,
Dec 05, 2023 Dec 05, 2023

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Hi Thomas3301569868nh,

 

Thank you for reaching out, and sorry about the delayed response.

 

If you are still experiencing issues with this form, please let us know how you have created it. Share the original form and the steps you used to add the drop-down. That will help us to understand where the issue occurs. 

 

Let us know if the issue has already been resolved.

 

Thanks,

Meenakshi

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