Duplicate Agreements

[Solem Khan5FDC]

Anyone experiencing duplicate agreements created ocassionally?
I am currently experiencing this when creating agreement automatically.
My logs shows it run once but agreement was created twice at the same datetime.


This is kinda urgent, hope someone can help.

[Meenakshi Negi]

Hi Solem Khan5FDC,

Thank you for reaching out, and sorry about the delay in response.

Please confirm if you are still experiencing the issue or if it is working fine now.

If the issue persists, would you mind sharing the screen recording of the workflow?

Did this start recently? We will need more information to get this investigated.

Let us know if the issue is already resolved.

Thanks,

Meenakshi

[Goodnow McKay5FEF]

Hello,

It is still happening ocassionally.

Here's a video: https://techosystems-my.sharepoint.com/:v:/p/solem/EUIATgw2IYNLqPRaBRoPY_0BTv6cCgRBlNfLEdwo1Sahhg?e=...

If you check the video clearly, 3 agreements can be seen wherein 1 was created twice, making a duplicate agreement. Both was created via same logic and was run once for each agreement.

Kindly check, this is hurting out client's operation.

[Solem Khan5FDC]

Hello,

It is still happening ocassionally.

Here's a video: https://techosystems-my.sharepoint.com/:v:/p/solem/EUIATgw2IYNLqPRaBRoPY_0BTv6cCgRBlNfLEdwo1Sahhg?e=...

If you check the video clearly, 3 agreements can be seen wherein 1 was created twice, making a duplicate agreement. Both was created via same logic and was run once for each agreement.

Kindly check, this is hurting out client's operation.

Regards,
Solem A.