• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

E Signature Review and Send from name is incorrect

New Here ,
Apr 04, 2024 Apr 04, 2024

Copy link to clipboard

Copied

Hello,  

  I am having issues with the "from" name in the e-signature review and send page being incorrect.  I have gone into the account profile and changed the profile name and the account name.  However it continues to display the wrong name.  Is there something else I am missing?  Thank youAdobe Issue.PNG

Views

176

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advisor ,
Apr 05, 2024 Apr 05, 2024

Copy link to clipboard

Copied

You need to change your name in both, adobe.com & in Sign settings.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 05, 2024 Apr 05, 2024

Copy link to clipboard

Copied

Thank you, but where is the sign in settings?  In the preferences in Adobe itself?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advisor ,
Apr 05, 2024 Apr 05, 2024

Copy link to clipboard

Copied

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 05, 2024 Apr 05, 2024

Copy link to clipboard

Copied

Thank you very much for posting that, but it looks like my setting match what you have set there.  Am I missing something?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 05, 2024 Apr 05, 2024

Copy link to clipboard

Copied

LATEST

Well disregard, it has now changed, maybe just took a while, thank you so very much for your help.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines