Echosign APIs

[ian_6016]

I have a client using https://secure.echosign.com/services/EchoSignDocumentService17 to submit contracts for signature from a CLM system, however earlier in the year it stopped working. When I try to navigate to the URL it tells me it's an invalid sop request. Has this address been deprecated and what do I do to get the client able to submit through APIs again. They are curently using Adobesign manually but want to submit from the CLM app again.

[Meenakshi Negi]

Hi ian_6016,

Thank you for reaching out.

We have checked your account with the email address you used to sign in on the community page. It does not show an account.

If you have an Acrobat Sign Enterprise account with an alternate email address and have an integration-related question, the experts can best answer it. Please contact our Adobe Sign Enterprise support team for the correct information. You may contact them using the steps in the following help document: https://adobe.ly/4fHWHbd.

If you have a developer account, you may contact the pre-sales team. They will be able to provide you the pre-sales technical assistance and share the correct information. Please refer to the following link to contact them: https://adobe.ly/3USfoB1. You may use the Contact Us button for Adobe Sign Solutions under the team tab.

For information on Acrobat Sign Integration, refer to the following help document: https://adobe.ly/48zTb08.

Thanks,

Meenakshi