eFax integration with Echosign to send and receive a fax

[gkissam]

How do I use eFax within Echosign to send and receive a fax?  I have created the link between the accounts but I don't see what to do next and how to take advantage.  Does anyone have any experience with this and/or guidance?

[Jat ATS · Accepted solution]

Hi,

You can also follow the instructions: https://secure.echosign.com/doc/EchoSigneFaxSetupGuide.pdf

Thanks

[gkissam]

I have followed those steps and the link has been created. What I don’t see how to do is receive the fax in my echosign account. Will it appear as a new document under the Manage tab? Will I receive an email notification that a fax was received? Where does the document go, where is it saved, etc?

Thank you

[kyledag500]

I have the same issue. Any idea? I can't find it anywhere.

[Jat ATS]

Hi,

Once the document is signed it should appear in your Manage tab.

Thanks

[gkissam]

Perhaps I don’t understand how this integration works. If a fax is received to the number that is linked, does the fax appear in the echosign account to then sign? Can a fax be sent directly from the echosign account for signature? Can you please describe the flow of documents as it relates to these two systems?

Thanks

[kyledag500]

From what I can tell...they mean that after a document has been signed via eFax. However, this is not working either.

[kimb13511948]

The so called correct answer only supplies a link to how to set up the eFax to echosign link it doesn't explain how to use it. Before I set up the link there was some information about an Adobe echosign cover page but once the link was done this information disappeared. How do we fax an echosign document and how does the echosign system identify it when it's faxed back?

[kimb13511948]

The so called correct answer only supplies a link to how to set up the eFax to echosign link it doesn't explain how to use it. Before I set up the link there was some information about an Adobe echosign cover page but once the link was done this information disappeared. How do we fax an echosign document and how does the echosign system identify it when it's faxed back?