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Error 404 when trying to issue docs for esignature

New Here ,
Sep 20, 2023 Sep 20, 2023

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Hi,

I am getting a 404 error when trying to issue doucuments for esignature in Adobe Arobat .

 

I can add the email address, when i click sign and review, the error comes up.

 

Thanks

Imelda 

 

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Adobe Employee ,
Sep 30, 2023 Sep 30, 2023

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Hi Ruairi27117897wnfb,

 

Thank you for reaching out, and sorry about the delay in response.

 

Please try sending document via the Acrobat Online account. Check if that works fine.

If that works, please share the Acrobat and OS version on the machine.

Also, share the screen recording of the workflow. We will get this checked.

 

Let us know if the issue is resolved.

 

Thanks,

Meenakshi

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