Error Code: 150715104905465.ord-prod-app1

[tonyf98939728]

The fact, as an enterprise user, I cannot find support and the system continues to log me out when I click on help, is annoying, but my major problem is this:

When attempting to sign documents, I click "Sign" and then the following appears:

Sorry, we were not able to process your request.

Please sign in and try again.

If this error persists, please contact support.

Error Code: 150715104905465.ord-prod-app1

I have rebooted the computer, cleared the cache, etc. Does anyone have any help to provide?

[rmillerpace]

Yes, i am getting a similar one:

Support told me that they are aware and working on mine.  Contact them/open a ticket with your specific error code so you can receive an update once it's resolved...

[Rijul Raj Khurana · Accepted solution]

Hello Tonyf98939728,

Can you now try to log out and log back in and see if the error continues as the issue has been resolved now.

-Rijul