Error - Editing fields makes the page reset and all fields reset

Report · Nov 11, 2015

When adding text fields, if I edit the field and click save, the webpage resets and resets all fields. Everytime. It worked previously and I'm not doing anything different. I signed out, closed my web browser, restarted my computer, deleted the document and started with a new one. None of that helped. I still can't edit a field.

Report · Nov 12, 2015

Hello Lauraw77709673,

Is it a template you have created? Also, did you also try clearing cache and cookies or an alternate browser? If you have tried that as well, just inbox me your registered E-Sign email address.

-Rijul

Report · Nov 16, 2015

I sent you my email address, but haven't heard anything back yet. Status?

Report · Nov 17, 2015

Sorry for the delay, Laura. I have sent you an email with update. Please reply back to it.

-Rijul