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Error message on Salesforce for Adobe Document Builder :Invalid Job ID

New Here ,
Sep 24, 2025 Sep 24, 2025

sonalika_4289_0-1758763247040.png

Hi Team , 

Noted there is an Error message on Salesforce for Adobe Document Builder :Invalid Job ID. 

Is there an ETA on when the Adobe Builder will be back up and the issue above will be resolved ? 

TOPICS
Adobe Sign forms
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Adobe Employee ,
Sep 25, 2025 Sep 25, 2025
LATEST

Hi @sonalika_4289,

 

Hope you are doing well. Sorry for the trouble with using Acrobat Sign.

 

We were experiencing server issues with the Salesforce Provider for Acrobat Sign.

 

The issue stands resolved as of 30 minutes ago.

 

You might want to try the workflow again and let us know if it works for you.

 

Also, you can keep a tab on our servers here: https://adobe.ly/3VzRWZ2

 

Let us know how it goes.


Regards,
Souvik.

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