Error message:We encountered an error while processing your request.

[David1214]

When signing into Adobe Sign I get and error message. We encountered an error while processing your request. We apologize for the inconvenience. Please reload the page and try again.

It has always worked and nothing has changed on my computer

[Meenakshi Negi]

Hi David1214,

Please try to open new incognito window and then use this link https://documents.adobe.com/ to sign in your Adobe Sign account.

If you still get the error message, request you to share the screenshot of the exact error message you get.

Also, let us know if you had made any changes to your login credentials.

Regards,

Meenakshi