• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Error: Reached maximum number of recipients

New Here ,
Apr 19, 2017 Apr 19, 2017

Copy link to clipboard

Copied

I need a document to be sent for signature to 14 people. When I add 10th, there is a message appears that says "Reached maximum number of recipients: 10". How can I send the document to more than 10 people?

TOPICS
Product information , Send documents

Views

10.9K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 5 Correct answers

Nov 30, 2016 Nov 30, 2016

Hi bernieactivist

I see that you hold an Adobe Sign Individual account.

Please be informed with Adobe Sign Individual account you can add max. 10 Signers on a single document.

However if you upgrade you will get this limit adjusted as per your requirement.

Contact our sales team on the number mentioned in the below link:

- Adobe Sign plans for individuals and businesses | Adobe Document Cloud

Regards,

Aadesh

Votes

Translate

Translate
Mar 21, 2019 Mar 21, 2019

Just to add to what has been said, individual transaction limits can be reviewed here: Transaction Limits

Votes

Translate

Translate
Adobe Employee , Dec 23, 2019 Dec 23, 2019

Hi Ilka, 

 

Apologies for the delay in response. 

 

Though our standard settings limit you to a maximum of 25 recipients in a workflow, with your Adobe Sign Enterprise license you can ask for the Support Team to extend the limit for you. For various methods to reach out to the Support Team, please click here. For more information on our transaction limitations, please go to: https://helpx.adobe.com/uk/sign/using/transaction-limits.html

 

Hope this helps!

 

Kind regards, 

Votes

Translate

Translate
Adobe Employee , May 14, 2020 May 14, 2020

Hello, 

Thank you for posting your question.  If you are currently on the Adobe Sign individual user plan (Acrobat PRO DC) the maximum number of signers permitted on a single transaction is 10. Here is the link with more helpful information around your account transaction limits - https://helpx.adobe.com/sign/using/transaction-limits.html

 

I hope this was helpful. 

~ Shannon 

 

Votes

Translate

Translate
Adobe Employee , Feb 21, 2023 Feb 21, 2023

Hi Peter284978702c1a,

 

Thank you for reaching out.

 

We checked your account and saw you use the Acrobat Sign Enterprise plan.

The default limit set is for 25 signers per transaction. For more information, refer to the following help document: https://helpx.adobe.com/sign/using/transaction-limits.html.

However, I would suggest you may check with the Acrobat Sign Enterprise support team if it can be customized or not. 

You can contact the support team using the steps mentioned here: https://helpx.adobe.com/sign/using/adobesign-support-resources.html

...

Votes

Translate

Translate
New Here ,
Mar 20, 2019 Mar 20, 2019

Copy link to clipboard

Copied

From the Adobe Sign support people:

Please be advised that with an Individual Adobe Sign subscription you can send documents to only maximum of 10 recipients.

In order to be able to send document up to 25 recipients you'll have to upgrade the account to Adobe Sign Team level.

For more than 25 recipients, you can upgrade the Adobe Sign account to Business/Enterprise level.

Please refer to the following link for pricing page, features and contact details of our sales team(choose your region from the left bottom corner):

https://acrobat.adobe.com/us/en/sign/pricing/plans.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Mar 21, 2019 Mar 21, 2019

Copy link to clipboard

Copied

Just to add to what has been said, individual transaction limits can be reviewed here: Transaction Limits

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 19, 2019 Dec 19, 2019

Copy link to clipboard

Copied

Hi all,

 

Is there a way to get more than 25 signatures in 1 document please? I get an error "Reached maximum number of receipients: 25"... 

 

I noticed that there is a "Mega Sign" which can help if you have multiple signers, however this creates an indivudual document per signer. I need multiple signatures (more than 25) in one document. 

 

Thank in advance!

 

Ilka

 

 

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 23, 2019 Dec 23, 2019

Copy link to clipboard

Copied

Hi Ilka, 

 

Apologies for the delay in response. 

 

Though our standard settings limit you to a maximum of 25 recipients in a workflow, with your Adobe Sign Enterprise license you can ask for the Support Team to extend the limit for you. For various methods to reach out to the Support Team, please click here. For more information on our transaction limitations, please go to: https://helpx.adobe.com/uk/sign/using/transaction-limits.html

 

Hope this helps!

 

Kind regards, 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 30, 2016 Nov 30, 2016

Copy link to clipboard

Copied

how can i get more than 10 signers for a single document?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Nov 30, 2016 Nov 30, 2016

Copy link to clipboard

Copied

Hi bernieactivist

I see that you hold an Adobe Sign Individual account.

Please be informed with Adobe Sign Individual account you can add max. 10 Signers on a single document.

However if you upgrade you will get this limit adjusted as per your requirement.

Contact our sales team on the number mentioned in the below link:

- Adobe Sign plans for individuals and businesses | Adobe Document Cloud

Regards,

Aadesh

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 13, 2020 May 13, 2020

Copy link to clipboard

Copied

I have an approval document that needs to be signed by 15 people. I got a message that there is a maximum of 10? Is there a way to send it to more than 10 signers?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 13, 2020 May 13, 2020

Copy link to clipboard

Copied

I found this article that might help!https://helpx.adobe.com/in/sign/using/web-forms.html

 

I want 2000 people to sign my waiver, so I'm going to create a form that has a link to sign the waiver.  

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 14, 2020 May 14, 2020

Copy link to clipboard

Copied

Hello, 

Thank you for posting your question.  If you are currently on the Adobe Sign individual user plan (Acrobat PRO DC) the maximum number of signers permitted on a single transaction is 10. Here is the link with more helpful information around your account transaction limits - https://helpx.adobe.com/sign/using/transaction-limits.html

 

I hope this was helpful. 

~ Shannon 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 20, 2023 Feb 20, 2023

Copy link to clipboard

Copied

I have an agreement that has to be signed by mnore than 25 signers... 

Any tips how to add more?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 21, 2023 Feb 21, 2023

Copy link to clipboard

Copied

LATEST

Hi Peter284978702c1a,

 

Thank you for reaching out.

 

We checked your account and saw you use the Acrobat Sign Enterprise plan.

The default limit set is for 25 signers per transaction. For more information, refer to the following help document: https://helpx.adobe.com/sign/using/transaction-limits.html.

However, I would suggest you may check with the Acrobat Sign Enterprise support team if it can be customized or not. 

You can contact the support team using the steps mentioned here: https://helpx.adobe.com/sign/using/adobesign-support-resources.html

 

Thanks,

Meenakshi

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines