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Error: The Agreement ID specified is invalid

Community Beginner ,
Nov 16, 2021 Nov 16, 2021

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I am assisting a unit we support to set up a workflow for one of their processes. 

  • We've created a SharePoint site to store unsigned contracts and request details. 
  • The three staff members have Adobe Sign accounts and are able select files in SharePoint to "Send for Signature."
  • One is a Group Admin in Adobe Sign and all three are in the group.

 

We want the signed files to be saved to this SharePoint site.  The Flow I set up with the Group Admin initially worked - it uses the "When an agreement workflow is completed successfully" trigger, with the scope "Any agreement in my group."

 

When the other two users tried sending a file for signature the Flow triggered and the initial steps ran, but it failed at the "Get a PDF of a signed agreement" step, with this error:

 

  "code": "INVALID_AGREEMENT_ID",

  "message": "The Agreement ID specified is invalid"

 

 

I saw in another forum post that someone discovered a different Adobe Sign action fails when the Flow step credentials don't match the user who sent the agreement for signature. 

 

Is that what is happening here? 

 

Is there a way around this, other than duplicating the Flow for each user and having it only trigger for agreements they sent? This is not ideal for maintaining their solution. 

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SharePoint and Salesforce integration

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correct answers 1 Correct answer

Adobe Employee , Nov 17, 2021 Nov 17, 2021

In the action Get a PDF from a Signed document, show the advacned options to expose the 'in the name' of field. Populate this with the constant

email:

followed by the sender dynamic value of the trigger:

 

SimonATS_0-1637148005761.png

 

Note this does assume that the Sign user who has created the connector is a group or account admin and has therefore got the permissions over the sender.

 

As an aside, you're using 2 integrations, the sharepoint integration to create the agreement and the PowerAutomate to process it. You c

...

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Adobe Employee ,
Nov 17, 2021 Nov 17, 2021

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In the action Get a PDF from a Signed document, show the advacned options to expose the 'in the name' of field. Populate this with the constant

email:

followed by the sender dynamic value of the trigger:

 

SimonATS_0-1637148005761.png

 

Note this does assume that the Sign user who has created the connector is a group or account admin and has therefore got the permissions over the sender.

 

As an aside, you're using 2 integrations, the sharepoint integration to create the agreement and the PowerAutomate to process it. You can also handle the creation of the sign agreement (in a new flow) by sing the Sharepoint trigger

'from a selected item' or 'from a selected file'.

 

This added the name of the flow under the Automate context menu in Sharepoint. 

It gives you a bit more control on how agreements are created if needed.

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Community Beginner ,
Nov 17, 2021 Nov 17, 2021

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THANK YOU so much!  This is an important project for us, as they are piloting the adoption of Adobe Sign in our organization.  It's exciting to have this first workflow set up for them to go live with after the holidays. 

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New Here ,
Aug 25, 2022 Aug 25, 2022

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Hello SCHENLEY, could you share the flow with us, please?

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Adobe Employee ,
Aug 29, 2022 Aug 29, 2022

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LATEST

Hi ROGELIO JONAT257091754l24,

 

Would you mind sharing more details about the workflow you are looking for?

Please let us know what you are trying to do.

 

It seems that you are using the Adobe Sign Enterprise plan. If you have a question related to integration, the experts can best answer it.

I suggest you, please get in touch with our Adobe Sign Enterprise support team to get the correct information about this. You may contact them using the steps indicated in the following help document: https://helpx.adobe.com/sign/using/adobesign-support-resources.html.

 

Let us know if you need any help.

 

Thanks,

Meenakshi

 

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New Here ,
Jun 18, 2018 Jun 18, 2018

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I can't sign a contract because I have this signal: The Agreement ID specified is invalid. What does it mean? How can I sign the contract?

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Adobe Employee ,
Jun 18, 2018 Jun 18, 2018

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Hi Koram,

Can you please inbox (AND NOT POST HERE) me the signing URL so that I can take a look?

Thanks

Sameer Puri

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New Here ,
Mar 03, 2022 Mar 03, 2022

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Hello,

 

We are noticing our integration with Adobe Sign failing with error message "INVALID_DOCUMENT_ID" in the Azure Logic App, which enables the integration to Adobe Sign to fetch the Agreement and its related documents. We are noticing an issue with the Adobe Sign integration erroring out sometimes which is breaking our logic app in performing the subsequent actions defined in it. This is an intermittent issue which occurs only sometimes and when we retrigger our integration it executes without erroring out. 

 

Input Request: /v6/agreements/{agreementid}/documents/{documentid}

Output:

{

    "statusCode": 404,

    "headers": {

        "Pragma": "no-cache",

        "X-Robots-Tag": "none",

        "x-request-id": "XXXXXX-XXXXXXX",

        "Strict-Transport-Security": "max-age=31536000;",

        "X-XSS-Protection": "1; mode=block",

        "X-Content-Type-Options": "nosniff",

        "Timing-Allow-Origin": "*",

        "x-ms-apihub-cached-response": "false",

        "x-ms-apihub-obo": "true",

        "Cache-Control": "no-store, must-revalidate, no-cache",

        "Date": "Wed, 23 Feb 2022 15:20:08 GMT",

        "P3P": "CP=\"IDC DSP COR ADM DEVi TAIi PSA PSD IVAi IVDi CONi HIS OUR IND CNT\"",

        "Content-Length": "91",

        "Content-Type": "application/json",

        "Expires": "0"

    },

    "body": {

        "code": "INVALID_DOCUMENT_ID",

        "message": "The Document ID specified is invalid"

    }

}

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