Failed to get integration key while integrating Adobe sign with dynamic CRM 365 online instance

[liquor_licenced41376173]

Hello,

I want to integrate Adobe sign with the dynamic crm 365 online instance. As of now, I have created a CRM 30 days trial instance and installed the Adobe sign solution to it using - Adobe Sign for Microsoft Dynamics 365 .

And, as explained in Adobe Sign for Microsoft Dynamics CRM installation Guide , I have to do Post Install Configuration. For this, I signed up in Adobe Sign and navigated to Account > Adobe Sign API > API Information. But I didn't get the integration key from there. Can any one please help me to integrate Adobe sign with dynamic crm 365 online instance?

[Meenakshi Negi · Accepted solution]

Hi there,

Sorry for the delay in response.

I have checked that you are using the Adobe Sign developer account.

As informed, the settings are not enabled by default to access the Integration Key in the free Developer account.

I would recommend you contact Pre-Sales team to get the settings enabled.

They will be able to provide pre-sales technical assistance to you.

Please refer to this link Adobe Sign plans for individuals and businesses | Adobe Document Cloud to get in contact with them.

Hope the information helps.

Let us know if you need any further help.

Regards,

Meenakshi