Fill & Sign Greyed Out. What can i

[jackiem12659037]

Hi there,

I'm trying to sign a document that has been signed by another party by using the 'Fill & Sign' tool but the icon is greyed out and it won't allow me to sign. Why and what can I do to add my signature as another signature? I am using Adobe Acrobat Pro DC.

Thanks

Jackie

[Meenakshi Negi]

Hi LarissaSoto,

Thank you for reaching out, and sorry for the trouble.

Could you please explain your question? Which certificates are you referring to here?

More information would help us understand your question or issue. 

Thanks,

Meenakshi

[masterbuchi]

In all Tools:

[charmaine_2101]

This was most helpful, thank you!

[axx.el]

I just created an account only to be able to praise @juanmadg. Thank you so much for this brilliant advice!
6 years later and Adobe still hasn't done anything about it.

[syed_arsalan_7159]

My certificate options are also greyed out. its soooo frustrating. any solutions?

[Meenakshi Negi]

Hi syed_arsalan_7159,

Thank you for reaching out, and sorry about the trouble caused.

Please check if the options appear when you open another PDF. It might be an issue with the PDF form you are trying to fill out or how it was created. It seems there are already form fields added to the form, so the options are disabled for the document.

Let us know if that is not the case and if you need any help.

Thanks,

Meenakshi

[smack_132]

Thank you good sir, you saved me from the adobe experience!

[Daniel5CC4]

When I try to digitally sign a document it grays out the application, and unable to go forward. I need help asap. Military personnel. Cannot see any other pop up

[floschl]

Dear Mr. Military personnel,

please activate your brain and read the previous answer. 

Thanks and all the best

[splambo]

1. Open Acrobat on its own, not by opening a document.

2. Edit > Preferences > Signatures > Verification > More...
-Uncheck 'Verify signatures when the document is opened.
-Under 'Verififcation Behavior', select 'Always use the default method'.
-Under 'Verififcation Information', select 'Never'.
-click OK

3. Edit > Preferences > Signatures > Creation & Appearance > More...
- Uncheck 'use modern uder interface'.

4. Exit Acrobat

Open your PDF and use Tools > Certificates > Digitally sign.